Shipping policy
Shipping Policy
At Resk, we offer free shipping throughout Brazil, with no minimum purchase required.
Delivery Time
Delivery times may vary depending on your location and product availability in our stock. After payment confirmation, your order will be processed and shipped within up to 3 business days, and you will receive a tracking code to monitor your delivery.
Average delivery times:
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South and Southeast regions: 3 to 7 business days
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Midwest region: 5 to 10 business days
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North and Northeast regions: 7 to 15 business days
Note: During high-demand periods (such as Black Friday, Christmas, etc.), delivery times may be slightly longer due to increased shipping volumes.
Order Tracking
You will receive a tracking code via email as soon as your order is shipped. Using this code, you can check the location of your package and its delivery status.
Important Notes
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Our shipping is free throughout Brazil.
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We are not responsible for incorrect address information. If you notice an error, please contact us as soon as possible at administrativo@resk12.com.
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If the order is returned due to an incorrect address or absence at the time of delivery, a reshipping fee may apply.
Questions
For any questions or support needs, feel free to contact us via email at reskshopify@gmail.com